Privacy Policy

1. Overview

TopMap Solutions ("we," "us," or "our") provides GIS, mapping, geospatial data processing, and interactive web mapping services.

This Privacy Policy explains how we collect and use information when you visit our website, contact us, submit a project inquiry, or use an interactive map hosted by TopMap Solutions.

2. Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, organization, project information, and files or data you voluntarily provide for project evaluation.

Our website or hosting providers may also collect basic technical information such as IP address, browser type, device type, and pages visited.

3. How We Use Information

We use information to respond to inquiries, evaluate potential projects, provide GIS and mapping services, operate interactive maps, improve our website, and maintain the security and reliability of our services.

4. Project Files and GIS Data

Files provided for inspection, demonstration, or paid project work may include CAD drawings, PDFs, map images, GIS datasets, geodatabases, and related project information.

We use these materials only for the agreed evaluation, demonstration, or project work. Client materials will not be intentionally published publicly unless the client has authorized public display or sharing.

5. Interactive Map Demonstrations

TopMap Solutions may host interactive map demonstrations created from client-provided or publicly available project materials.

Demo maps may be temporary, private, unlisted, or publicly accessible depending on the arrangement with the client. Clients may request removal of their demonstration materials.

6. Sharing of Information

We do not sell your personal information. Information may be shared with service providers that help us operate our website, hosting, email, storage, or other business systems when necessary to provide our services.

We may also disclose information when required by applicable law or legal process.

7. Data Security

We use reasonable administrative and technical measures designed to protect information and project files. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information and project materials only for as long as reasonably necessary for the purposes for which they were collected, our business records, or applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of personal information we maintain about you.

Users in the Philippines may also have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable regulations.

10. Third-Party Services

Our website or maps may use third-party services such as map providers, hosting providers, analytics tools, or external websites. Their handling of information is governed by their own privacy policies.

11. Product Licensing and Support Data

When you activate, validate, download, update, or request support for a TopMap software product, we may process the product code, product version, installation identifier, privacy-conscious device fingerprint, license status, activation timestamps, network address security hash, and diagnostic information you choose to provide.

We use this information to administer licenses, prevent abuse, provide compatible releases, diagnose verified product failures, and review support or refund requests. License keys and activation tokens should not be included in screenshots, logs, or ordinary support email.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with its updated date.

13. Contact

If you have questions about this Privacy Policy or would like to request access, correction, or deletion of your information, contact TopMap Solutions through our website or joshdels@topmapsolutions.com.